Icon FAQ

Frequently Asked Questions and their answers!

Client size message when accessing locations
The following message can occur on clients with more than 500 locations: The current Client Size is too low for the number of locations. Please change t...
How can I clear my browser's cache?
Occasionally, we might recommend you to clear your browser's cache. Below, you'll find a list of links corresponding to each of the commonly uti...
How can I open a .sass file?
Excel If there are UTF-8 (non-latin) characters, then Open Office should be used instead of Excel. Opening the file in this way is important when...
How to test on UAT
Our User Acceptance Testing (or UAT) servers are a way for you to test out all of our features without altering any of your live data. To access the UAT...
Understanding Expenses and Calculations
There are several key components involved in understanding how expenses, and special expenses, are calculated for a shop. Expense and Special Expense...
Why is my Shop View blank?
The most common reason is because the Chameleon Shop View has been enabled for the survey, but the layout has no widgets added to it.  Add widgets The...